Norwegian's Future Cruise Credit (FCC) is credit that you can use for your next Norwegian cruise. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Norwegian Cruise Line sailing. You can redeem any FCC by calling us!
Do you have a Future Cruise Credit (FCC) as a result of a cancelled cruise?
Your is FCC is Valid through December 31, 2022:
For 2020 suspended cruises, Norwegian has extended the "booked by" date for previously issued FCCs. FCCs must be redeemed by December 31, 2022.
Book Cruises through 2022:
Future Cruise Credits are valid for all sailings through December 31, 2022.
The amount of your FCC is calculated based on the cruise fare that was paid, minus taxes, fees, pre-paid gratuities, pre-purchased shore excursions, beverage and Wi-Fi packages, plus additional purchases will be automatically refunded to the original form of payment.
FAQs about Future Cruise Credits issued due to a cruise cancelled in 2020:
This information is only for future cruise credits related to temporary suspension of cruise line operations.
When you are ready to begin the planning process call one of our dedicated travel agents to redeem your future cruise credit. We are ready to help you plan your next vacation!
How long will guests have to redeem their future cruise credit (FCC)?
- Any guest whose reservation was cancelled under Peace of Mind from January 1, 2021 forward, will have one year from issue date to redeem their future cruise credit. Peace of Mind FCCs issued prior to December 31, 2020, must be redeemed by December 31, 2021. All Peace of Mind FCCs are valid for sailings departing on or before December 31, 2022.
How long will it take to receive my future cruise credit?
- FCCs will be credited to the guests via their Latitudes number within seven business days. Communication will be sent to the travel partner and guest once the FCC is added.
Does this policy apply retroactively to previously canceled bookings?
- No. The policy does not apply to bookings canceled prior to March 10, 2020.
What Happens if a new reservation using the FCC is cancelled at a later point in time?
- Full value of FCC will be credited back to the guest’s latitudes profile if cancellation is outside of standard penalties. Cancellation penalties will be withdrawn from the FCC amount if applicable and remaining balance will be attached to guest’s profile.
What happens if I already used a previous FCC for my cancelled cruise?
- The original FCC amount will be returned to the your profile.
- Note FCCs have no cash value and cannot be redeemed for cash.
What costs are included in the future cruise credit (FCC)?
- The following will be applied to the FCC:
- Cruise fare and taxes
- Including any winning Upgrade Advantage payments.
- Flight arrangements booked through Norwegian Cruise Line.
- Hotel and CruiseTour packages purchased through Norwegian Cruise Line.
- Shore Excursions booked and pre-paid through Norwegian Cruise Line
- Prepaid service charges
- Beverage or Dining gratuities (if part of FAS Promotion selection)
- Essentials, Booksafe Standard or Platinum Travel Protection, if purchased.
What is not included in the future cruise credit (FCC) or refund?
- The following will not be applied to the FCC or refund:
- Special Promotional Onboard Credits (OBC)
Can the future cruise credit (FCC) be used as payment towards the same cancelled cruise if they decide at a later date to sail?
- No. The 48-hour prior to sailing cancellation window provides Peace of Mind allowing you to defer decisions to a later date and therefore the cancelled cruise may not be re-booked using the FCC.
What happens if a new reservation using the FCC is cancelled at a later point in time?
- Full value of FCC will be credited back to the guest’s latitudes profile if cancellation is outside of standard penalties. Cancellation penalties will be withdrawn from the FCC amount if applicable and remaining balance will be attached to guest’s profile.
What can the FCC be used for?
- Any bonus FCC amount is applied only to the voyage fare. The original, full value FCC can be applied and used for the following:
- Voyage Fare
- NCFs
- Government Fees and Taxes
- Pre-paid service charges
- Beverage or dining gratuities (if part of the Free At Sea promotion selection)
- Air purchased through Norwegian Cruise Line
- Hotel purchased through Norwegian Cruise Line
- Cruise tours purchased through Norwegian Cruise Line
- Pre-booked and pre-paid shore excursions
- Transfers
- Essentials, Booksafe Standard or Platinum Travel Protection insurance (if purchased on the original suspended reservation)
Is there anything the FCC cannot be used for?
- The FCC cannot be applied or used for the following:
- Amenities
- Dining/beverage packages that are not part of the Free At Sea program
- Internet packages that are not part of the Free At Sea program
- Shore excursions booked while onboard
- Onboard credit
- Water/soda packages
- Bottles of wine
- Bon voyage gifts and celebration packages
- Photo packages
Can I book my next cruise before I receive the cancelled sailings Future Cruise Credit?
- Absolutely. However, for FCCs associated with these affected cruises, the FCC must be first generated and attached to the guest profile. Once the FCC is added to the guest profile, FCCs can then be applied to any existing booking or newly created booking.
Can the Future Cruise Credit be used for the deposit?
- Yes. You can use your Future Cruise Credit towards the deposit on your next sailing.
Can the Future Cruise Credit be applied to an existing booking?
- No. The 48-hour prior to sailing cancellation window provides Peace of Mind allowing you to defer decisions to a later date and therefore the cancelled cruise may not be re-booked using the FCC.
What happens if there's a difference in cruise fare between the Future Cruise Credit I receive and the cruise that I would like to book next?
- If the cruise fare for the new booking exceeds the FCC’s value, guests will be responsible for the difference. Alternatively, if the new cruise fare is lower than the FCC’s value, a new FCC will be issued for the remaining balance.
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You get more when you book with Free Spirit Cruises instead of booking directly with the cruise line. We give you our exclusive bonus offers, plus all qualifying Norwegian Cruise Line offers, plus all of the Latitudes Rewards benefits. Book your next Norwegian cruise today! Call us at 800-820-2816 if you need help finding the perfect cruise.